Shipping Policy

At Urban Closet, we ensure that your order reaches you quickly, safely, and in perfect condition. As a trusted wholesaler and retailer based in Rajouri Garden, Delhi, we offer smooth and reliable shipping services across India and internationally.

📦 Processing Time

  • All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS.

  • Customized or bulk orders may take slightly longer, and our team will inform you of the expected dispatch date.

🇮🇳 Domestic Shipping (India)

  • We deliver to all major cities and towns across India.

  • Standard delivery time: 3–7 working days, depending on the delivery location.

  • Shipping charges may vary based on weight, quantity, and order value.

  • Free delivery may be available on selected products or promotional offers.

🌍 International Shipping

  • We also ship orders worldwide via trusted international courier partners.

  • Shipping charges and delivery times depend on the destination and order weight.

  • Any custom duties, import taxes, or additional fees (if applicable) are the customer’s responsibility.

⚠️ Order Tracking & Delays

  • You can track your order using the link provided once it’s shipped.

  • Urban Closet is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances — but our team will assist you throughout.

💬 For Any Shipping Queries

• Retail: 7303800330
• Wholesale: 9717449180
📍 H-44, Shop No. 6, Rajouri Garden Main Market (Next to Atul Chaat)